Platform

Everything an African ISP needs, in one tenant.

From the captive portal your subscribers see to the RADIUS server your NOC depends on, Gradius covers billing, network automation, payments, and support in a single multi-tenant platform.

MikroTik & network automation

Deploy onboarding scripts to MikroTik RouterOS in minutes, run health probes, and keep subscriber sync, bandwidth profiles, and session status current from one dashboard — plus OLT/ONU support for Ruijie, Tenda, Ubiquiti, Huawei, and SmartOLT-managed fiber networks.

RADIUS & FreeRADIUS

A dedicated FreeRADIUS instance handles PPPoE authentication and accounting, with push-based accounting and REST integration so session state stays accurate without constant router polling.

Hotspot & captive portal

Branded captive portal login pages for Wi-Fi hotspots, voucher and account-based access, and automated reconnection after payment — subscribers never need to remember a username and password.

PPPoE billing

Packages, validity periods, and automatic expiry aligned with RADIUS and router state. Suspend or reactivate broadband subscribers automatically based on payment status.

Mobile money & payments

M-Pesa STK push and paybill C2B, Airtel Money, MTN MoMo, Telebirr, IOTEC, plus card rails via Paystack, Flutterwave, Stripe, and PayPal — all reconciled in one payment ledger tied to the right subscriber.

SMS automation

Payment receipts, renewal reminders, and expiry warnings sent automatically with per-tenant templates and full send history.

Multi-tenant & security

Every ISP on the platform is isolated by tenant — subscribers, routers, and financial ledgers never mix. JWT authentication, role-based access control, rate limiting, and audit logs protect every account.

Session monitoring

Real-time visibility into active sessions, bandwidth usage, and session duration, with automatic suspension when a subscription expires.

Business analytics

Live MRR, ARR, ARPU, churn rate, and cohort retention, plus a daily metrics snapshot so historical trends stay accurate — not just a moving average.

Referral & loyalty

Give every subscriber a shareable referral code. When a referred subscriber makes their first payment, the referrer is credited automatically — a built-in growth loop for your ISP.

Admin & tenant dashboards

Role-based dashboards for platform admins, ISP owners, technicians, and support/billing staff, with audit logs for every sensitive action.

WhatsApp & multi-channel support

Reach the Gradius team directly on WhatsApp for setup help, paybill configuration, or migrating from another platform.

See it running on your own network

Register a tenant, connect one router, and publish a package — most teams go live the same day.

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