Gradius · Malawi

ISP billing built for operators in Malawi.

Billing, captive Wi-Fi, PPPoE, MikroTik, and Airtel Money and Paystack in one platform — from the shop counter to the NOC in Malawi.

Countries
15
Uptime
99.9%
Go-live
In minutes
MikroTik Ruijie Tenda Ubiquiti Huawei

Included

Everything to run billing in Malawi

Production tools for hotspot and PPPoE.

MikroTik onboarding

Deploy scripts, health probes, and subscriber sync from one tenant dashboard.

Captive hotspot

Voucher and account portals with branded login pages your subscribers recognize.

PPPoE billing

Packages, expiry, and RADIUS-aligned access — built for broadband ISPs.

Local payments

M-Pesa, Airtel Money, Paystack, and Flutterwave where your market supports them.

SMS automation

Receipts, renewal reminders, and expiry warnings with templates per tenant.

WhatsApp support

Talk to our team on WhatsApp with full international dialling.

Build for your country

Looking for an ISP billing system in Malawi?

Gradius is built for operators in Malawi, with local payment integrations, renewal pricing, and a support team that understands your market. Our platform is designed for how ISPs in Malawi actually work — from the shop counter to the NOC.

Services

How operators sell access

Two core modes — broadband PPPoE and voucher or account hotspot networks.

PPPoE

Sell broadband packages with automated expiry, online status, and per-seat platform pricing.

Hotspot

Voucher sales, captive portals, and automated reconnection — no usernames and passwords required.

Insights

Data your desk can act on

Rolling 30-day renewal logic, payment reconciliation, and online status — built for ISP finance and support teams.

Real-time collections

See paid income without waiting for end-of-day exports.

Honest online status

PPPoE and hotspot sessions aligned with RADIUS and router probes — no "I paid but no internet" disputes.

Pricing

Transparent plans for Malawi

Pay for platform renewal, PPPoE seats, and a fair share of hotspot revenue — in MWK.

PPPoE

MWK 34/ active user / month

Plus renewal floor MWK 850 / mo

  • RADIUS-aligned access
  • Package & expiry automation
  • Online / offline visibility
  • Staff roles & tickets
Get started

Payments in Malawi

Airtel Money

Mobile money collections without spreadsheets.

Paystack

Cards and bank rails for your subscribers.

Flutterwave

Regional payments through one integration.

Stripe

Hosted card checkout for international subscribers.

PayPal

Hosted PayPal checkout for international subscribers.

Why Gradius

Why operators in Malawi choose us

Built for Malawi

Local currency renewal floors and payment gateways operators already use in your market.

Multi-router ready

Manage many MikroTik sites from one tenant — scripts, probes, and online counts stay in sync.

Payments that reconcile

STK, paybill C2B, and manual entries tie to the right subscriber without spreadsheet chaos.

Tenant isolation

Your subscribers, routers, and ledgers never mix with another ISP on the platform.

Actionable reports

Revenue, online users, and renewal quotes on rolling 30-day windows your finance team can trust.

Team-ready

Staff roles, tickets, and SMS templates so front desk and NOC share one system.

Onboarding

Go live in minutes

  1. 1

    Create your account

    Your ISP workspace — you can also get customized domains and branding, just contact us.

  2. 2

    Connect MikroTik

    Deploy our scripts; subscribers sync automatically, setup takes at most 5 minutes.

  3. 3

    Sell access

    Create hotspot or PPPoE packages and turn on local gateways.

FAQ

Questions? Answers.

Yes. Create your account, connect a MikroTik router, and publish a package — most operators go live the same day without a card upfront.

Yes. Gradius covers both PPPoE broadband and voucher or account-based hotspot networks. Static IP pool billing is not offered on marketing plans at this time.

In Malawi we integrate Airtel Money, Paystack, Flutterwave, Stripe, PayPal, plus partners such as M-Pesa, Airtel Money, MTN MoMo, Telebirr, IOTEC, Paystack, PayPal, and Flutterwave where enabled for your tenant. Renewals and top-ups reconcile in one ledger.

MikroTik RouterOS is fully supported today, along with Ruijie, Tenda, Ubiquiti, and Huawei OLT/CPE gear via RADIUS and standard NAS workflows.

Yes. Brand your hotspot login with your logos and messaging so subscribers see your ISP — not a generic template.

Message us on WhatsApp at +254 113 443 538 (international format) or use any email on the contact section. We typically reply within minutes during business hours.

Contact

Talk to us

Reach us on WhatsApp in Malawi for paybill, MikroTik, or migration help. All email addresses below work worldwide.

WhatsApp

Message on WhatsApp+254 113 443 538
Message on WhatsApp+254 111 247 249

Email — all regions

Start on Gradius in Malawi

Open a tenant, connect MikroTik, publish a package — most teams finish the same day.

WhatsApp us